Star Care Managed Fire Services

Bundling your services lowers your overall cost for reliable support.

The Star Care model provides customers with a cost-efficient way to reduce liabilities, ensure compliance and increase safety. Our managed services are reliable, secure, and backed by experts with decades of technical experience. With Star Care, clients receive better visibility into the health of their fire system through ongoing reporting for alerts and inspections. Receive priority response from the Service Help Desk and field support to minimize any downtime in devices that could otherwise lead to an increase in risk.

Star Asset Security continually invests in cutting-edge technology and personnel with the knowledge to maintain, monitor and service any fire and life safety system in its entirety. Our customers remain our top focus and we take pride in providing exceptional service. Star’s Service Help Desk, Account Teams and Field Technicians receive ongoing education to guarantee top-notch support. Our strong attention to the customer experience, well defined processes, and full transparency guarantees a reliable partnership.

Benefits of Fire Managed Services Includes:

  • A cost-efficient way to reduce liabilities, ensure compliance and increase safety
  • 24/7 fire monitoring provides rapid, priority response to alarms
  • Ongoing test and inspection services ensures optimal system health for a reliable system that exceeds standards
  • A service level agreement backs our strategic partnership with a team of accountable experts who are dedicated to your business
  • Receive advanced reporting for visibility into your systems

Star Care Managed Services Features


Service Desk Support

  • Our SLA based Service Help Desk provides phone support to remotely trouble shoot issues and answer requests

Field Support

  • We provide priority dispatch for requests and incidents that can’t be resolved remotely through the Service Help Desk

Materials Extended Warranty

  • Eliminate unexpected costs throughout the year and ensure device protection

Test & Inspect

  • Routine Test & Inspection of fire system
  • Critical for maintaining compliance standards
  • Decrease false alarms and fines from faulty systems
  • Receive ongoing reporting from inspection and alerts

Fire Monitoring

  • Star Asset Security partners with premier third party central stations with top of the line monitoring technicians
  • Personnel receive advanced training and use top of the line technology for rapid response
  • Mass notifications expedite safety measures

Ensured Compliance

  • System Testing & Inspection: Meets The Joint Commission, AHJ , NFPA72, FM, & ULC S536 requirements
  • Fire Pump Test & Certification: Meets NFPA25, NFPA72, AHJ and ULC S536 requirements
  • Suppression System Test & Inspection: Meets NFPA25, NFPA72, AHJ and ULC S536
  • Emergency Lighting System Test & Inspection: Meets OSHA and NFPA101 requirements

Ready to get started?

Fill the form out below for more information or give us a call today at 877-801-1616